FAQ
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What happens at the first visit?
In the first session the psychologist gets to know you and listens to what you need help with. Together you agree how to continue. You do not need to prepare anything.
Will what I say stay confidential?
Yes. Everything discussed in a session is confidential. The only legal exceptions are rare situations where your life or someone else's is in danger.
How do online sessions work?
After your booking is confirmed we send a video call link. We recommend joining from a quiet, private place with headphones.
How do I pay?
Sessions are paid 100% in advance. After you send a request we contact you with the payment details.
Can I cancel or reschedule?
Cancellation and rescheduling terms are agreed when we confirm your booking. Please let us know as early as possible.
Do parents join child sessions?
It depends on the child's age and situation, and the psychologist will advise. Usually there are sessions both with the parents alone and together with the child.
Can we book training for our organization?
Yes. We design training and counseling around your organization's needs. Contact us for a quote.
